India Post — Certified copy of original pension payment order

Ihave lost my original pension payment order which i applied to head post master ranaghat nadia on 27/08/2016 & 27/09/2016 but no reply . then i write to superintendent of south division kalyani nadia on03/11 /2016 .but regret to let you know till date i have not received the p.p.o certified copy. as i am 85 yrs old my eldest son repeatedly visit h.p.o.& supdt office .please look into the matter immediete as the copy needful to me for duplicate p.p.o from my railway authority.