India Post — consignment from us still stuck in customs

Address: Gurgaon, Haryana, 122018

My consignment (Cg[protected]de) which is to be delivered by india post has arrived india on 9th september. It is still showing as 'held in customs'.

The cust. Care no. Of india post is always busy. Their server seems to be down and there is no way to track when i can receive my consignment. The consigment was delivered by dhl from us to india. Following are more details which you may require:

1 dhl tracking no: gm[protected]
2 dhl ecommerce #: [protected]
3 customer confirmation: gm[protected]
4 delivery by postal provider: cg[protected]de

The delivery address is:

Microcredit ratings international limited (M-cril),
542 jmd megapolis, 5th floor,
Sohna road, opposite big bazaar
Gurgaon-122018,
Haryana.

I would be very grateful if you could help me in this regard.

Shayandeep chakraborty
Email: shayan. [protected]@gmail.com
Phone no: [protected]