India Post — Consignments not delivered

Hi, I have booked 2 articles on 28.12.2020 from Intally Post Office Kolkata and the consignments nos. are EW[protected]IN and EW[protected]IN and the same was to get delivered in local Kolkata addresses only(Ghughudanga, Dumdum and Bangur Avenue). But still showing that the consignments are received at KOL AP TMO on 28.12.2020 and the deliveries of the consignments are still pending. Those are important documents and needs to get delivered at the earliest.
Kindly help me with the delivery of the consignments by today.