India Post — Courier not given by deployed officer

Address: Ghaziabad, Uttar Pradesh

According to the tracking report, i went to govindapuram post office ghaziabad pin no-201013 to get my courier consignment number - eb[protected]in
But the deployed officer there has refused to give me my courier. Even i told him to keep my id for proof & give my courier to me, he said it is not of our area, therefore i will send it to hindan nagar post office pin no - 201015 (Ghaziabad - uttar pradesh) and behave viciously with me. One day later i went to dasna but i did not have a courier and after checking the tracking report i found out that it went to mumbai nsh and i did not get my courier yet.