[Resolved]  India Post — damage of item received from germany.

Address: Ernakulam, Kerala, 682002
Website: Ebay.com

I had booked an item in e bay online shop from germany in first week of june and they had booked it through dhl.. It the received today through india post in mattanchery post office pin code 682002. Unfortunately the item have received in total damaged condition. We have raised a complaint in ebay about it.. The package received with out any packing metirials inside. The package was opened for customs clearance, and while repacking they did not put back any packing meteials.. Also it have thrown out by your porter's (They only knows that, and it is well known to every body in the world).. Why do you guys running this kind of cheap service with out any professional quality. If you can't value the importance of the package and the trust we put on while booking it you should shut this service. I know there won't be any response or reply to this complaint as you guys are just not professional enough to replying to customer. You guys are just ruin the effort of the dhl and my supplier from germany.[protected]
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Aug 7, 2021
Complaint marked as Resolved 
India Post customer support has been notified about the posted complaint.
 
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Dear Arafat Nazar,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

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