India Post — Debit card and cheque book related

Address: 176001

Sir
Myself aman kumar s/o ramesh chand vill. Kharth p. O. Nandrool distt & teh kangra himachal pradesh 176001. Sir i applied for cheque book and debit card but sir till date i didn't received further documents. When i complaint against my bank idbi bank they told me document had been dispatched on 24 april and debit card 2nd may through track number ea[protected]in. When i asked our area postman but he said that he didn't know. Sir please investigate my case i got lot of trouble.