India Post — delay in delivery

Address: Kamrup Metropolitan, Assam, 781024

Website: India post

Respected sir,
I am writing this in order to claim to my courier number es[protected]in. I have couriered this from india post on 5th october, 2017 from zoo road, guwahati (Assam). I was charged rs 142 for availing your courier service.
My parcel has still not reached the recipient at jodhpur. I faced the inconvienence because of your carelessness.
Please take necessary action against this problem and find a solution as early as you can.
Thanking you
Subham kabra