India Post — Delay in delivery of speed post - lying idle in batanagar s.o from 10.06.17.

Address: 700141

Dear sir,
I sent the el[protected]in speed post on 07.06.17 from chalakudy south s. O.in net tracking it is showing it reached batanagar s. O on 10.06.17 at 1048 hrs. Today is 14.06.17 and it has not been delivered yet. When i called up the batanagar s. O (Contact number[protected] they said their system is down and they cannot track the status of speed post. I said it's showing that it reached the batanagar on 10.06.17 he said that our and their system are different. God only knows what system he was talking about when the consignment is lying over there. Please solve this matter asap. Thank you.