India Post — Delay in EM[protected]IN

This is 2017 and I expect a prompt delivery from India Post. The parcel was send from Dadar HO to Virginia USA. The officer at the counter assured me that speed Post will reach withing 4-5 days. It is 12 days now. The tracker is stuck.

I wonder if this is the state of speed Post. What would happen to normal or registered post.

My ID is EM[protected]IN.