India Post — don't deliver the items on time

Address: Thrissur, Kerala

Website: www.indiapost.gov.in

This complaint is regarding to the VIYYUR POST OFFICE due to delivery issues.

I have e-commerce business and due to Christmas I got orders for Christmas decorations. Today I checked the tracking ID of parcels because some of the customers began to enquire about their order. Then I came to know they didn't start the proceedings after 5 days.

And in another incident, they delivered the item in wrong address. I send the parcel to Telangana and they delivered it to Uttangarai, the place I didn't even mention.

This will make a great amount of loss for my business due to cancellation and refund of payment from my customers side. I have just started by business and it's on verge of loss. Please take action as soon as possible. Lots of people have the same complaint against viyyur post office at Thrissur.