India Post — Don't get item securely and timely

Address: 721506

I am forcing myself to write this complain regarding the post office service delivery. I am PranKrishna Dolai, Vill-Tikayetpur PO-Asanboni PS-Gopiballavpur Dist- West Medinipur West Bengal. Pin code -721506. I am facing problem to receive the documents/items by the post office delivery boy. My post Office is located in Asanboni pin code is 721506.When the item reached in my home post office the delivery boy gave a missed call and ask for to collect the item from post office. when i refused to collect he send it to me by the third person who is a trusty person at all. Many time I got my document in open condition being the item is very confidential. Very Often the service person send my bank documents like check book atm card by my neighbor villagers whom i can't trust at all, with out taking my signuture.Also i want to tell to that documents like form LIC or other organization, they did not deliver I found fortunately when i visit the post office after 2-3 months, even I got my Aadhar card after 3 months when it is reached earlier.
Recently I order an item in amazon and the item come to me by speed post and i ve to collect it by third party that i already mentioned earlier. I already told in the post office but there is no improvement. The agent name is tarun kumar Ghosh. I told him personally many times but he did not care.He prefer to give a missed call instead of giving me the parcel at my house and a proper phone call.

I feel it is very risky to me if a very argent document like admit card and order letters from office don't come to me in time.

So I am requesting you please take an action so that i don't face the same problem again.

Hope I will get the solution.