India Post — emo not received

Address: 122003

Sir, i had book and emo from new forest post office dehradun to gurgaon on 23rd october by pnr number[protected], but e m o has not yet reached the destination i have complained about this several times to the postal department every time they are giving assurance but till date nothing has been done, post office complaint number [protected] given on 9th november status is still pending already the 7 days have passed. Kindly help me to get out of this problem thanking you,

Yours faithfully,
Sanjay gupta, 282 phase ii vasant vihar dehradun. Email. [protected]@gmail.com
Mbl.[protected]