India Post — Emo_payment not received

Address: Aizawl, Mizoram, 796001

I booked two emos of rs.2000/-each on 04.10.2016 for kolkata-700010 (pnr no.[protected] and kolkata - 700133 (pnr no.[protected] at aizawl gpo (796001). but, as on 19.04.2016, both the emos are yet to be delivered.
Tracking facility at indiapost.gov.in finds that the consignments are not found/traced. however, the booking post office (aizawl gpo : 796001) insists that both the emos have reached kolkata.
I am totally confused and baffled. what is the problem?
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Sir mera speed post aaya tha jiska no. EM[protected]IN tha jise bina delivery kiye usi din vapas bhej diya gaya is se mujhe kafi dikkat ho rahi hai speed post ka kya matlab hai? Myself mukeshbahai agrawal residing at bajwa. If it is not a solution then drop it...aisa hi hota hai customers ke sath grahako ka koi nahi hai.

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