India Post — Found Paper Magazines in my Parcel

Address: Kolkata, West Bengal, 700016

Website: www.indiapost.gov.in

Respected Sir, With great regret I am bringing your kind attention to this matter and expecting your help. I ordered 16 unstitched Suits(Clothes) from an online company www.textileexport.in worth Rs. 10476/- (including India Post delivery charges) on 9th September 2016 and they booked the parcel (weighting 10kg 700gms) at BNPL - B.D.O. Surat 395003 on 13th September 2016. I received the parcel on 22nd September 2016, as it was Business Parcel - Cash On Delivery I paid Rs. 10476/- to the India Post at Park Street branch, Kolkata - 700016. I opened it and I was shocked to see paper magazines filled in my parcel. At the time of booking the parcel weight was 10kg 700gms and after I received it I weighted it after I found paper magazines it was approx 2kg to 2kg 500gms. Incidentally, as a habit I did a video recording while opening the parcel and I can share with you the same. On inspecting the parcel received, it is clear that it was tampered with enroute to delivery address. Also, the sender textileexport.in had send 10kg 700gms parcel but when it reaches me it became 2kg to 2kg .500gms tampered parcel, where actual content was replaced with paper scraps. During the transportation the parcel has been tampered and my 16 suits has been taken out from it and paper magazines has been filled in. This tampering has been done in Surat, Gujrat or in Kolkata, West Bengal I don't know. I have already given a written complained letter to the India Post, Branch - Park Street, Kolkata - 700016, West Bengal. Please look into the matter as the India Post, Branch- Park Street, Kolkata told me that they cannot do anything. I have lost my hard earned money Rs. 10476/- and as well as faith in INDIA POST Courier Service. Tracking Number- ya[protected]in Tracking Website- www.indiapost.gov.in