India Post — Maturity amount on PLI not received

Address: 679303

Website: ccc.cept.gov.in/complaintregistration.aspx

My Postal Life Insurance Policy is matured by April 2017. Policy No: KL-93283-CS. Customer ID: 61249022. I have submitted all the relevant documents before the Superintendent of Post Offices, (PLI Section) Palakkad HO (PO Code : CC[protected].Request ID : PSMAC[protected]. Request Date: 22/04/2017. Even after an elapse of more than Two and half months I am not received my maturity claim. Last Day I made an enquiry with your office. The reply was really shocked. They informed that as my Policy is under Salary deduction Scheme it is not so easy for a Person to get the maturity Claim. I am also asked to remit some money as Service charge. But I am not received any written reply from any of your office what will be the amount to be remitted till I made the enquiry. This is the very first time that a Govt. Department asked Service charge for closing an account. If any such charge is required, your office can deduct that money from my maturity amount and refund the balance amount. Instead it was a Poor Indian citizens duty to beg before the offcials to get back the money he remitted for an insurance policy from his hard earned income. I therefore hope that I will get at least the bank interest for my maturity amount after the maturity date. Actually it is a warning to Persons who took Postal Life insurance under Salary Deduction scheme. I am therefore request you take immediate action to get back my maturity amount after deducting any kind of Charges, Service charges etc. Mobile [protected]