India Post — Misbehaviour, irresponsible & pathetic behaviour

Address: New Delhi, Delhi, 110083

Website: Indiapost.gov.in

Hi,
I would like to share my experience at post office.
Postman came to deliver my passport yesterday but i was not there that time so he said to collect it from post office himself so i went to collect my passport at mangol puri post office delhi today.
Front desk executive checked my tracking no. And said to go back side than i went back office but as i enter back office an senior employee just hold my hand and drag me out very roudly before listen my talk.
Again i came front desk but still that person did not respond.
Also he were treating like a factory supervisor with all other customers.
Some one asked about money order form he just said roudly we do not have.
He does not have etiquette that how to behave with someone.
So please do need full if you can!
Please find attached pic of that officer.
Thanks & regards,
Mohammad sameer