India Post — misplaced my article item or post

Its been a month waiting for my parcel.
My pod number: em[protected]in
The item has reached jp nagar so on 5/8/2017
Today (29/8/2017) i have visited the place and they are saying the item has been misplaced.

Spoke to ravi shankar from speed post department. Will be uploaded images and his contact number shortly.

Please take action on this... This is highly irresposible in handling.

Shamed to say "indiapost"

You can contact me at [protected]

Regards,
Prasad
Panduranganagar, arekere,
Bannerghatta road
Bangalore 560076