India Post — money withdrawn from account fraudulently

Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

Fraudulent withdrawal from post office ballabgarh

I retired form the army in mar 2005 and opened three mis accounts (Six years) of three lacs each for my wife asha saroha, daughter millie and self from my gratuity in may 2005, through an agent hans pal, who owns a cloth shop in front of ballabgarh post office. Three associated recurring deposit accounts (Ten years) were also opened on 20 may 2005. Acct number 66882 of asha, 66883 of millie and 66884 of yashpal saoha. The mis were renewed 06 jun 2011 with joint account for asha & millie for rs 6 lacs (Ac number 34599/[protected]), rs 3 lacs (Ac number 34598/[protected]) for yashpal saroha and additional mis for rs 1.5 lacs (Ac number 34610/ [protected]) for yashpal saroha.
The recurring deposits matured on 20 may 2015, with an amount of rs 3, 57, 152/- each (Total rs 10, 71456). We approached the post office for the maturity value. The post office and the agent kept delaying us and, meanwhile, in collusion with the post office staff, fraudulently closed the rd accounts on 08 jun 2015 and withdrew the money on false signatures. The maturity value of rd of asha saroha amounting to rs 3, 57, 152/- was transferred to some fictitious account of some asha rani (Acct number 137271) and withdrawn in cash vide voucher 66882 the same day. The maturity value of rd of millie and self of an amount rs 7, 14, 304/- was transferred to my sb account number [protected] on 08 jun 2015, and an amount of rs 7, 14, 000/- was fraudulently withdrawn in cash vide voucher number 151911 from my account. I have seen the voucher and it does not bear my signatures.
We were kept chasing the post office for the maturity value of rd and finally in sep 2016 we received a cheque of about 11 lacs. The extra amount was supposedly the interest for delayed payment. It was later learnt that the agent in collusion with the post office staff closed our mis accounts prematurely on 07 sep 2016 and gave us this money as the maturity value of the three rds. Meanwhile, i also opened a fixed deposit of rs 5, 25, 000/- on 20 jun 2016. I have the photocopy of the passbook, stamped and signed by ballabgarh post office. It was learnt that this was a pure fraud with fake passbook and borrowed stamp of post office ballabgarh.
I went to the post office on 06 jun 2017 in the hope of receiving the maturity value of my mis and the fd. I discovered that i was duped and the post office staff and the agent were coolly sitting in the jail biding their time to come out and enjoy the loot.
I have been running from pillar to post for help. The sho of ballabgarh refused to file the fir. The internal enquiry officer mr gulshan bhatia, post master faridabad says that post office is not liable because my passbooks were with the agent. Mr sk singhal, srm at nanak pura, delhi also provided no help or guidance. I fail to understand when over ten lac ruppes have been taken out in cash fraudulently, with clearly false signatures and with the collusion of post office staff, why should postal department not be liable. Not holding a passbook can not absolve the postal authorities from accountability. The passbooks were a thing of the past and reputed banks like hdfc, icici etc don’t have the system of passbook.
It is my earnest request to help in getting my hard earned pension money back to restore the faith in government institutions.