[Resolved] India Post — No update regarding parcel, parcel stuck at India post

Asen Basen

from Hāora, West Bengal

Jun 23, 2020

Address: Mumbai Air - kolkata foreign lcao

My parcel stuck at mumbai air post,
Parcel going to transfer from singapore to kolkata but currently its stuck in "mumbai air"

Here is my tracking no rb[protected]sg
It's been 2 weeks now, the status of my parcel is same (Shown in image), no new update, no information about custom hold or not
Please release my parcel, and if it's held by custom then what should i do to release it
Please help me to figure it out

+1 photos

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Jun 25, 2020

Complaint marked as Resolved

One tweet to india post twitter page solved my problem

India Post customer support has been notified about the posted complaint.

Jun 23, 2020

Updated by Asen Basen I have talked with mumbai air support, they told me that the parcel is already dispatched from mumbai and either it's in transit or already received in kolkata(West Bengal) but they not updated yet, I have tried to contact kolkata support team but not successful, I don't know what they are doing there not receiving call
So please notify them
Update this message with India post support team

Jun 25, 2020

Updated by Asen Basen Just one tweet to india post twitter page solved my issue in 1 hour