India Post — Non Delivery of IGNOU Books Set

Address: New Delhi, Delhi, 110033

Website: www.indiapost.gov.in

Hello sir,
I have a concern about the non receipt of the parcel sent by IGNOU. Did go to post office for the non receipt of 3 books set but got 2 only after waiting for more than 8 days. I have yet to get a parcel whose details have been mentioned below. Apart from this I have made online complaint for the same, but they have mentioned in answer that books have already been delivered to my address, but in reality I am yet to get that parcel at my address. Please assist me in this regarding.

Online complaint number: [protected]
Parcel no: CY[protected]IN
Dispatch date from IGNOU: 1/8/16

Contact number: [protected]
My Mail: [protected]@gmail.com