India Post — non delivery of parcel from kashmir to emax group of colleges kalpi ambala haryana

Address: Ambala, Haryana

A parcel was sent by my friend from kashmir to me on 16/10/2017 tracking number ee[protected]in i was supposed to receive my parcel within 4 days but i have not yet received it and i'm not also been able to track that... Please make sure to address my complaint...
My phone number is [protected]
I'm very much worried about my parcel as it has been sent to me by friend as my birthday gift... The last location of my parcel was ambala city h. O after that i was not able to track that