India Post — Not receiving of my parcel

Address: Ghaziabad, Uttar Pradesh, 201012

I am waiting to receive a parcel dispatched from G T karnal Raod on 21st of April, 17 vide Consignment no. CD[protected]IN. After waiting for so long time i found that the parcel is lying at PH Ghaziabad CSO. I called to ghaziabad CSO and gave my consignment no to find out the status. There is no response and at last they said that they are not able to find the consignment.
So I want to know where should i go and how can i find out my consignment. The consignment is study material and i need it on urgent basis.
kindly help me out.
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Consignment not received
Dear Sir/Madam
I have not receive my parcel bearing consignment no. AJ[protected]IN which was booked on date 07 april. 2017.
I want it to be delivered as soon as possible. Please look onto the issue as soon as possible and kindly send me my parcel.

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