India Post — Not receiving the consignment with tracking number UA[protected]US

Address: 08650

Website: WWW.Tapplock.com

Respected sir/madam,
I am vivek mittal, and have ordered a pair of tapplock online worth 179$ and a shipping charge of 30$ paid online. They issued me a tracking number "ua[protected]us", but on checking the usps site, it is showing that the consignment left jamaica on 23 may 2017, for the past so many days no further updates. May i know the reason for delay in delivery / not updating the status. These locks are ment to be a gift for my parents and son. Kindly help in resolving the issue as soon as possible,
Thanking you,
With regards
Vivek mittal
+91- [protected]
Icu. [protected]@gmail.com