India Post — nsc/kvp withdrawal by mr. vikas malhotra/lalit malhotra

Address: Sundargarh, Odisha

This relates to my parents postal saving's account with the rourkela head post office. My father expired 20 years back and in the midst of our grief, my both brothers and one sister withdrew all the nsc/kvp (Made in the name of br malhotra and c. K malhotra) from the bank locker where the same was kept initiated the procedures on their own and withdrew all the instrument without informing any of the family members on regular basis with the help agent and some postal staff in rourkela. Of on inquiring about the agent's activity, we were informed by the postal employee in charge, we would receive the same later along with withdrawal amounts and there was no need to worry about and we trusted the indiapost system and employees and left the matter there.
After the expiry of my mother last year when we wanted to know about the same non of the bank employee responded. It was more than 3 cr rs which was drawn in the process and they say no record is available.

This activity was a fraudulent one and had the connivance of the postal employees at rourkela head post office. Further, taking advantage of a widow's grief is beyond contempt and display the levels to which
Indiapost employees stoop to make money.

Please note that indiapost should give the details of the amount remitted and names to whom remitted.

If the above isn't done within the next 15 days, i will file a complaint with the consumer disputes and grievances forum.

I'd be extremely grateful if you could take kind note of the above and initiate action at the earliest to rectify the wrong perpetrated immediately.