India Post — Packet containing rakhi not yet delivered

Address: New Delhi, Delhi

Website: www.indiapost.gov.in/SpeedNetTracking.aspx?articlenumber=EM379800184IN

Transaction number is no: em[protected]in on 11/08/2016
I sent a envelope of rakhi from pune-post office to my hometown pincode 262122 thru speed post. Now when im tracking at india post site the status is same from last 5 days i. E bag despatched to new delhi rs tmo. That is not changing from 12th aug 16. There is no contact number for new delhi rs tmo so that i can ask what happened to my package. It is lost or just stucked there. The packet was for raksha bandhan and not yet delivered as rakshabandhan is tomorrow. There are no ways to find out way for this. It seems as we have no tracking for such government departments. They just keep things with them without taking any efforts to find any solution if there is any problem.