India Post — parcel could not found

Address: Surguja, Chhattisgarh, 497226

Dear sir on dated 07/11/2017 11.23 am i booked a parcel from the post office bishrampur 497226, chattisgarh to hydrabad p. O. Alwal but till now parcel had couldnit found in the address. Parcel wt 5646gms and amount rs217 taken by post office. Consignment no is cc[protected]in. Please take neccessary and disciplinary action. Thanking you yours faithfully avani kumar chandra bishrampur 497226 chattisgarh