India Post — Parcels not getting delivered

Address: Mumbai City, Maharashtra, 400059

Website: India post.in

I am staying in mumbai, andheri east. Am facing a serious issue from our area's post office that's andheri east near station road. The postman always comes when am not at home and then drops in intimation letter. Then he calls me and says that i should collect the parcel. I told him that we are at home. If he can deliver as i will not be able to come to their office. On this every time they deny to resend the postman. Legally it's a postman duty to make sure that we consumers receive it and for that he need to revisit the place. But many of my parcels had gone back to the place where it came from. Instead of telling my problem of me not be able to visit post office. I found the staff and the officials too creating all fuss for we consumers.