India Post — PLI death claim

Address: Gaya, Bihar, 823001

Website: www.indiapost.gov.in

Dear sir/madam,
I am the son of mr. Shailendra kumar, who was expired on 16/11/2014 and that was a sudden death.
My father had taken one postal life insurance policy from the department of post, bihar circle 'gaya region'.
Policy numbers is bh-135314-us.
I have sent all the documents to the asst. Director, pli, office of the chief post master general, bihar circle.
My mother madhu rani devi, as the nominee for the above mentioned policy.

I have to inform you that my father had no diesese there was some problem in his eyes (Which was occured during travelling and the problem was for far distance) and that's why he had taken some leaves​ from his office but (India post) is saying that "holder had some diesese before taking policy".
Sir, before taking policy my father has submitted a fitness certificate which was issued by doctor and policy was starting after submitting medical certificate.
Sir, i request you to take immediate action to settle this case.

I shall be thankful if you kindly settle the above mentioned claims.

Thanking you
Aniket arya
Mob - [protected]
Mail id - [protected]@gmail.com