[Resolved]  India Post — Post not yet recieved

Address:

new delhi

My friend sends me a gift from New Delhi to Sydney Australia 1 month earlier but we have not yet received the post

Consignment number - EU[protected]IN

Complaint no - [protected]

We called India post multiple times and also lodged a complaint, but they are not responding

Status in the India post is not updated

When will I get it?

Company lacks professionalism and short of staff as the status showing it has not even reached the foreign Post office of INDIA as on their website timeline is 6-12 business days but it has taken more than 3 times