India Post — Postman doesn't work properly

Address: Palwal, Haryana, 121106

My name is raj kumar. I lives in small town name hodal of haryana state. I had applied for debit card since one month back. I also made contact to postman to deliever my parcel to my address when it will come to u. But even after making contact to postman he did not delieverd my parcel to my address. And delieverd my iteam to bank where they block my atm card. Now bank is saying its a fault of postman while postman is saying its a fault of bank.