India Post — Product not delivered till date sent in 21'st oct (international indian post)

Address: 46637

Website: www.indiapost.gov.in/MBE/Pages/Content/Parcel.aspx

Dear sir/madam,

Below is the details of my consignment that i have sent on 21'st oct 2016 which was supposed to be delivered to the consignor within a week.
It has already been delayed by 20 days and i have not got any intimation or confirmation regarding the product has been delivered to wrong person.

Delivery address :
Rakshit srivastava
1621-2 clover village apartment
Southampton bend
Indiana us
Track no - em[protected]in

Sender
Madhvi sharma
Mumbai
[protected]

Also there is no way to track where the product is as the person who has taken the parcel is not approachable and there is no way to contact him. Also the indian post international is not cooperating on this issue.

There was lot of expectation from government postal service that at least they will deliver the product to the right person at right time, otherwise we could have chosen some private courier services.
If any issues would be there in delivery they would intimate us and will cooperate with us.

Please help asap.

Regards
Madhvi sharma