India Post — Product not yet delivered

Address: 192112

Website: Indiapost.gov.in

Sir, i sent a speed post EK[protected]IN from Banglore to kashmir on 28/01/2017. The item shows no tracking details beyond 29/012017 as of 6 February 2017. I also contacted the post office but of no avail. I don't know where my product is.There they give the reason of snowfall but i sent it after snowfall. ALSO it shows it has been dispatched to Delhi but not received yet. I wonder how can it take more than a week for the parcel to reach from Banglore to delhi. After delhi it has to be sent to kashmir means atleast 1 month. If so surely it must be renamed as snail post instead of speed post.