India Post — product stuck at kolkata foreign lcao

My product is stuck at kolkata foreign lcao since more than 2 weeks now. The tracking number for the same is ry[protected]cn. There are many other parcels too stuck over there! And everywhere on the internet i can see people complaining about their orders. There is excess delay in all the parcels from kolkata customs! The service is becoming pathetic day by day. Government really needs to be more efficient and improve their quality of work.
Any update on my product will be appreciated although its waste expecting any reply too!