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India Post — refund of mo

I have sent MO of Rs.5000/- to Sony Kumari, D/O Ashok Kumar, Vill-Shamsher, Nagar, Post Shamsher Nagar, Pin code 824113 via PO Koi Bhupat Arwal, Pin 804430 on 24/11/18, MO PNR No. 92 but it has not delivered and not refunded till date. Now my purpose of sending money is resolved . I have already lossed complain on India Post website through complain no [protected] but my matter was not resolved. So Please refund my amount.
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