India Post — rude and indifferent behaviour of the post office employees

Address: 500081

I went to post office for speed post of one of my items. They refused to take it staying that the packing is not good enough... When i asked what's wrong they just said it's should be little more tightly packed i packed it again and stapled. After that she was like why did you use stapler. I said what is wrong with that. On asking she just kept quite and refused to take it. What kind of service is this. They at not doing any favor to us. We are paying for the service. They should be responsible but they show useless attitude. Pls help me out with is. This is not the first time they behaved like this. I wish for more responsible behaviour from them.