India Post — speed post delay for a parcel

Consignment number: ew[protected]in
Ivr no:[protected]
Wt: 70gms
Amt: 47.20 (Cash) tax:7.20

I have booged a parcel, date: 3/07/2020 /time: 11:05:46/ p. O: kalighat so

I have booged for a speed post but after over 13 days the parcel is not reached till now.. And when i check status it's show that date: /06/07/2020 /time:17:14:17/ p. O: kol ap nsh/ status: item bagged
I want the proper status please resolve my problem and reached my parcel as urgent as possible.
Priyanka karmakar chitrakar