India Post — speed post did not reach me till date

Address: Kolkata, West Bengal

Hi,
My tracking no. Ew[protected]in. My family sent me an beatable item through speed post as it should have been delivered to me in 48 hours. It was done in 28th of august and today it is september 2nd. It's been 5 days since then. My order status shows "bag despatched to palam tmo" on 29th august and there is no update after that. Please look into this matter. I know that my entire courier is wasted as i cannot have the eatable any longer but i am extremely furious about whatever has heppened. I want an answer from them. This is really upsetting.
Request you to please look into this matter at your earliest because my family's effort to send me their love and their time and money has been wasted just like that.

Thank you
Preety gupta
Gupta. [protected]@gmail.com