India Post — The article not delivered as per the date of commitment

Address: Thane, Maharashtra, 400601

I sent an Article Through Speed post from Thane Hd. Post Office dated 4th October vide receipt no EM[protected]IN to Asansol. It was supposed to deliver on 7th October, but till 13th October up to 7 PM it has not delivered to the consignee. I am afraid that the Article might have lost, damaged or misplaced! Please arrange to hand over the Article to the consignee immediately.
Also, please treat this matter as an Ordinary post, and refund me the Speed Post Charge.