India Post — unable to track consignment -hyderabad

Address: Bangalore, Karnataka

Speed Post Receipt Number - EK[protected]IN

Was sent on 20th February 2018 to Archana Prabhakar
from MSRIT Post- Bangalore to Himayatnagar-Hyderabad, but on the India Post Website I am unable to track this.
This is an important package.
All I get on the website is this:
Unable to get Consignment Details, Please try after sometime!!!

Please help
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India Post customer support has been notified about the posted complaint.
Feb 25, 2018
Updated by santhoshetty
I was able to check the consignment, it was dispatched on 21st to Hyderabad, but hasn't yet reached. Hopefully it will.

Feb 26, 2018
f7k412's response
rb[protected]sg
 
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