[Resolved]  IndiaBulls — 2 EMI paid for same month

Hi actually i having one dhani personal loan.. my due date is 5th of every month.. last month i didn't pay 5th jan.. for that 590 is charged as a bounce charges and on 7 th jan EMI amount debited from my account.. actually i didn't noticed that.. after few days customer care executive called my and told that you have only 2 Remaining EMi i[censored] pay today then one emi going to discount... So your loan will close on same day... I thought that ok our EMi is pending so we will pay as per their instructions... They send link and i paid EmI.. after that only i noticed that Jan month total 2 times i paid EmI... Still i got sms that Feb 5th is your next due... I don't what to do..
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Aug 13, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2021
IndiaBulls Customer Care's response
Dear Manimekalai,

We request you to share your registered contact details so that we can assist you in a better way.
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