Dear concern nch /docket no.2176949
As i have already complained to you regarding my home loan at indiabulls finance limited. Here i am still waiting for your resolution. If you need the all emails to check date of sent please let me know.
1. As i applied for moratorium since apr 2020-august 2020 why 7 bouncing charges @ 590/- has been occurred my debited account of hdfc since i have sent an email on 24th june with 2 times reminder by enclosing bank statement (Which was asked by indiabulls customer care executive) there is no response from your end, this is just pathetic services cheating customers.2 you have clearly mentioned in moratorium letter deferred of emi will be extended for the no. Of months which i will be taking for i. E my moratorium deferred months are apr - august -5 months interest to carried on which is inr 35650/- this is equal to more than 2 emi and 5 emi to be added.??? According to your new repayment scheduled plan tenure has amended to 132 tenures how??? Emi amount has been increased to inr 13658 instead inr 13207 no where mentioned amount of emi will be increased checkout your moratorium letter. This is again cheating with customers. No one from indiabulls is answerable for this complaint since 3 monthsinstead i am getting only such emails.. We have tried calling you on your registered no there was no response and your queries has been resolved. They resolve the queries by self - making customres fool.3. My loan account is on floating roi but in the last 2 years only you have increased roi??? As of now home loan roi is very low but you have not been amended-again cheating its means if i will continue my account with you my roi will go up to 20 % in a few months. (Ref: circular dated march 27, 2020 and bearing number rbi/2019-20/ 186 dor. No. Bp. Bc.47/21.04.048/2019-20
Issued by the reserve bank of india ('rbi circular')- check out article b)
4. your customers care agents are not liable for your company. Maybe you have trained like this to cheat people. Trust me, in the last few months nothing has come out from you, i can call you by waiting on call for 1 hrs. But your professional only they can send email i am not reachable.. This is how your company is growing with such irresponsible people.
Account holder name - jitesh kumar deshmukh
Loan account no. - hhlnod00353458
Emi amount -13207
Date of deduction -10th april, 10th may.10th june 2020
Registered mobile no.- [protected]
Regardsjitesh k. Deshmukh
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