[Resolved]  IndiaBulls — credit line card amount paid twice

For my loan account number idhadel07429245 and idhadel08080941 i paid manually via dhani app and 10th ecs also debited from my account. Payment due date was 5th and i wait for three days and amount not debited from account, so i paid the amount through the application. Now on 10th ecs also debited from my account. So refund the amount i paid twice for the loan account. There is no notification or massage from your end for the payment. And this is the first payment suppose to pay for the credit line card. So got confused regarding this. Refund my amount 1062. I write several mails to their customer support but still there is no reply or anything. No number to contact also.
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Apr 27, 2020
Complaint marked as Resolved 
amount refunded
IndiaBulls customer support has been notified about the posted complaint.
Apr 21, 2020
Updated by Renju Anu
there is no response from the indiabulls since my amount is with the indiabulls, i am complaining from 10th but there is no reply. i need a resolution for this earliest.
Verified Support
Apr 21, 2020
IndiaBulls Customer Care's response
Dear Customer,

Please be assured that our team is already working on your concern and will provide you with an update soon.
Verified Support
Apr 24, 2020
IndiaBulls Customer Care's response
Dear Customer,

Kindly be informed that your excess amount has been refunded to your account.Do let us know if you need any assistance in future.
 
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