IndiaBulls Complaints & Reviews

Dear sir
Mai dhai card used karti hoon.aur barabar payment karti hoon.lekin mera mobile Number band hone ki wazah se mai payment nahi kar pa rahi hoon.kyuki dhani one freedom card mai mera diya gaya registered Mobile Number band ho chuka hai . Maine dhani company ko mail kiya foreclosure karne ke liye but unhone koi response nahi diya foreclosure Related. Maine call bhi kiya customer care par unhone bola bhezte hai aapko payment link but nahi bheza unhone mera cibil score kharab ho raha hai plz help kijiye

I had ordered Date:- 29/11/21 from Amazon, which I had paid with dhani card but after sometime that order got cancelled but refund processed by Amazon but not credit in my my dhani card...

Dhani R.No. Protected
Transaction Date:- 29/11/2021
Refund Amount:- 29999
Refund Reference :- 30005413351333199811727

My application not working last 13 days. i am unable to pay my emi . it s total 34000 because error of application . now pay penalty on this amonut . it not my fault i try many call and emails but no resolution. pls do needful screenshots attached my contact no [protected], [protected]

Hi aakash here
I got daily calls from dhani for one freedom card and they told me if I m not using my card I'll not have pay any subscription fée then they told me I have to check availability so I click on avail and now my one freedom card in progress and indiabulls every number in swich off I want cancel this process of one freedom in app they not provide any option for cancel card please cancel my subscription even card not activated it show me charges I apply today so please solve my issues today
Aakash

I ordered a iQOO Z3 5G smartphone of ₹17990 from Amazon using Dhani Rupay Debit card on 18th November 2021. I cancelled it on the same day. But, I haven't received my refund till today. I had already raised many complaint to customer care but got no solution.

Order ID[protected]
RRN - bGk189

In my credit record of December, I have found one loan in my name with IVL finance which I have never applied for or had any loan on my name. I do not have any relation with IVL Finance.

I request you to look into this on an urgent basis and correct it.

My dhani is inactive..even though in paying dues upto time . I have time until jan 10 to pay my further dues .

I had ordered Date:- 17/11/21 from Amazon, which I had paid with dhani card but after sometime that order got cancelled and after some time refund also procees from Amazon and then I got Date:-24/11/21 from Amazon. E-mail come that your refund has been successfully done in your card but so much time has passed but my dhani card did not get refund.. I have also mailed you about refund, my case id is 24134965 in reply I was only told that you should talk to Amazon, I should talk to Amazon, It has been given from Dhani and please get my refund as soon as possible...
Transaction Date:- 17/11/2021
Refund Amount:- 29990
Refund Reference :-VMRZUENX0000KVJZ3OOF

Home loan account number HHLPOR00214580. Taken a home loan at 9 percent in 2015. Now they are charging 13.6 percent. Looting the customers. Market rate of home loan is presently around 6.7 percent. RBI has issued guidelines not to charge more than 8 percent for home loans and to reduce the interest of all customers. They are not adhering to the directions and on contacting the customer care says they do not come under RBI as they are NBFCs. Request for controlling authority for Indiabulls home loans National Housing Bank to take action. It is a big scam. Request for intervention and reduction of interest rates for my housing loan and return of documents.

I have take personal Loan from you and now I paid full amount with Foreclosure charges.I paid full amount on 5th August 2021 and thereafter many mail sent to you and also call on customer care number but yet my account not shown as close ( Status is showing Active) also I not got NOC from you.Everyday i received text message from you that dhani file fraud case against you(me) and also receive to many messages every month that Dhani has requested 5550 money from you . I already paid the full loan amount but money deducted from my account every month. I am sending you my bank statement & other important proof.Please consider the same and send me NOC & foreclosure of my account on my registered email.
Credit limit ID :- CLK2DSPCOGRYWASI
Agreement ID :[protected]
Disbursement date :- 28/08/2020

Transaction failed while paying the one freedom card due and money got debited from bank account and i recieved email stating that the transaction is failed and if money got debited then that money will be credited back to bank account in 4-7 working days. But i didn't received any refund despite waiting for 28 days. I tried reaching support of dhani via email complaint and always they say that if money got debited then that will be refunded in 7-10 working days. Its been more than 25 days . I've written many emails to [protected]@dhani.com. At last i came to one conclusion that they dont to give me refund and they dont respond at all. All they do is cheating people by taking their money for failed transaction and not refunding my money . All they is [protected]@0% interest at it isn't true. They charge ₹300 as subscription charges. When we pay first its ₹300 but when we renew they charge Gst which is ₹53 . In this way they are cheating the normal people

Debited 1000rs from dhani freedom card but not credited to Merchant bank account, Reg No: [protected], Tx ID: NX21121907114574764773571

He is abusing me and blackmailing me threatened me ...he took 13000rs. instead of 10000 and now he is asking for more ...and the app showing that i didnt make a single payment ..then where is my 13000 rs..he siad i will beat you like a dog he even said to me that i will pickup you ...if i see you.. he is calling to my relatives and friends ..he also abused them ..take some action ..otherwise i will go to police station

False promises recited to me and make payment of 707.
Customer care called me and she said that you have to make payment of 707 and you one freedom card will activate for life time but this was monthly as well as she said you will get 50% cashback but I did not get cashback.
Mobile No. [protected], Please contact me if possible

Dear sir/mam

I'm complaining about dhnai freedom subscription plan, im not used dhani freedom card and 5 months before I told cancel the plan to dhani customer care but it's not cancelled and showing after months rs 1250 subscription charge, it's totally fraud done from India bulls dhani

Hi..My Name Is Sushant Subhash Patil...I have dhani one freedom card...my registered phone number is [protected].
My File number is CL08699390

I have raised my concern that I am unable to make the any payments in dhani app dated on from Septembe 22nd to yet

I have get resolution 2 times via email stating that issue gets resolved with reference number[protected] and 24268166

I have checked in dhani app but unfortunately, issue has not been resolved and still I have get payment failed pop-up.

Please find the attached error screenshot and received resolution emails.

As, m unable to do the payments and gets extra charges also badly affected my credit score.

Request you please look into this again and do the needful asap.

Hi
I tried to pay rent thru phonepe Rs 1215 using dhani freedom card this morning.. transaction failed, but money was deducted..now app is showing me to pay first of 3 EMIs to be paid by today.refunded amount is not reflecting in my dhani account.please help
Later Money was refunded from phonepe.. transaction I'd is T2112170954388326893560
But the money is still not reflecting in dhani freedom card..please help

Hi, Am Ashok, I am unable to make payments of Freedom card emi's through Dhani app. showing u have exceeded ur monthly load limit. And after making payments made by links sent by support are not updating in the app still showing pending. collection team are harrasing after providing payment reference numbers. Help me out

My refund is pending since around 27 days now,

I have already connected with the merchant,
Amazon team is saying that if Dhani has not received the amount, how Amazon has shared the refund reference number then in this case

Refund Reference # VMRNG39Y0000KVJYU0Z4

This number is shared by the server only when the amount gets credited to your server !!

This is the amount for which my merchant has initiated the refund on 20th Nov 21,
Till date its struck at your end, and not been credited to my account,

Kindly please help me in receiving my refund back asap,
Else, please help me in raising Charge Dispute Form so that i can share the same with Amazon team, if you say so,

Fwiwjw