[Resolved]  IndiaBulls — Dhani Subscription Fraud

I subscribed to Dhani and paid 300 for that. But after one month I cancelled the subscription and uninstalled the app but Dhani app kept continuing my subscription for 9 months without my knowledge or even informing me. They also sent bad credit report to credit bureau every month due to which my credit score got very bad and now I cannot even apply for a loan. This was not it with them so now after 9 month they are calling me on daily basis and threatening me to pay 9 months subscription charge.
When I tried to call Dhani service center I was never connected and when I get there call they would just threaten me to pay and they hang-up the call and don't listen to me at all.
I am very much depressed and fed-up with there daily call and harassment.
I want them to correct the credit score and cancel my 9 month charge because this is purely fraud.
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Feb 6, 2022
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2022
IndiaBulls Customer Care's response
Dear Suraj,

We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

Jatin, Team Dhani
 
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