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IndiaBulls — emi got deducted even after applied to avail moratorium for home loan account number hhlpnv00239270

We had applied to Avail moratorium for home loan account number HHLPNV00239270, have sent multiple mails on official email ID. But didn't receive any response. And EMI got deducted. Need clarification on the same, and refund of amount.
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