IndiaBulls — Exaggerate interest rate

Address: Borivali

I have taken loan from India bull housing finance ltd for my flat in 2014.From then my interest rate never decreased automatically when RBI cut rates but increased automatically when increased by RBI.So I have to paid them 8K every time to decrease interest rate. Now my interest rate is 10 percent even though now offering 7 percent today. India bull housing always has no transparency in transactions. If I never decreased interest rate by paid them money then my interest rate would be 13%.So my opinion is that never go any NBFC like india bull housing, GIC, LIC housing, Dewan etc.
Always take loan from SBI, HDFC etc. I now feel cheated as they never have feeling/emotions for old customers