[Resolved] IndiaBulls — Foreclosure Letter related

JoshuaNadar

Jul 15, 2020

Website: www.indiabullshomeloans.com

Hello, i am super frustrated with indiabulls housing finance limited. I have an active home loan with indiabulls (Lan: hhlvsh[protected]. I have raised a request for foreclosure letter last month, and i happen to understand that indiabulls have manipulated the principal outstanding number. My actual outstanding stands at inr 20, 21, 000/- as of april 2020 as per indiabulls mobile app, but they have quoted around inr 20, 56, 000/-. I have been chasing indiabulls for a clear clarification with supporting loan account statement, but indiabulls is not willing to answer any of my queries. Now, the shared foreclosure letters stays void since it crossed the timeline. I have dropped 3 different emails asking for a revised forclosure letter with clear clarification and justification on the numbers to be pasted in the letter + revised lod + loan account statement, but no one is willing to address the concern coz they know that they have goofed up. I want this to be fixed asap

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Aug 6, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Jul 20, 2020

Updated by JoshuaNadar I have received the statement of accounts and revised foreclosure letter from IBFL. I have a big problem with IBFL's calculations. The total amount financed is INR 23, 42, 538/-, out of which I have paid INR 3, 21, 784.17/- as principal till date. So ideally, the actual principal outstanding figure should be INR 20, 20, 753.83/- . So, I should expect a foreclosure amount that includes principal outstanding of INR 20, 20, 753.83/- along with other charges, if any. BUT, THEY HAVE SENT ME A TOTAL CLAIM OF INR 20, 82, 791.05/- WHEREIN THE PRINCIPAL OUTSTANDING NUMBER IS INR 20, 74, 264.13/-. This is a serious fraud for a middle income guy like me. I have been trying to connect with some1 but there is no one i can speak to.

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IndiaBulls Customer Care

from Gurgaon, Haryana

Jul 20, 2020

Verified Support

Respected Sir,

Greetings from Indiabulls!

We understand that our team got in touch with you regarding your query and shared the requisite information on your registered mail ID in this regard. Do let us know if you need assistance with anything else.

Regards,
Indiabulls Housing Finance Limited.

JoshuaNadar's [Complaint's author] reply, Jul 20, 2020

No one contacted me from your end. It was me who dialled you guys and have tried to get some answers and solution out. Though the customer service rep was receptive but sadly the issue still stays UNRESOLVED...

Regards,
Joshua