IndiaBulls — Homeloan not closing even after foreclosure payment

Address:

Noida

Hi,

This issue has been on going for more than a month now, due to non-responsive nature of customer support. Due to issues on indiabulls website, i was initially unable to make prepayment via indiabulls website.
It was then that i requested to close the entire loan and send me the full and final amount. Which after a lot of reminders they finally did, however, they were unable to clearly communicate the account i need to make the payment to.
They again went silent and it was only after reaching out to my bank that i was finally able to make the payment.

After i did indiabulls is now asking for more interest money because they did not respond to my previous requests which resulted in delay of only couple of days.

Because of there unresponsiveness and unable to move on time they even charged my account for monthly ECS payment which has caused me another issue with my bank.

This is ridiculous, not going to recommend or work with Indiabulls in the future.

The only request i have is to pls close my loan - HHLNOI00163712.

Thanks,
Subodh