IndiaBulls — i applied moratorium but still deducting money from my account

Address:TOWER 1, 8TH & 9TH FLOOR, INDIABULLS FINANCE CENTER, SENAPATI BAPAT MARG, ELPHINSTONE ROAD (W) MUMBAI MAHARASHTRA - 400013

Even though i applied moratorium on proper time, but still there's a overdue charges in my personal loan accounts, and also still automatic amount deduction in my personal account from your partner ivl finance ltd, its been a 750rs deducted from my account in this month, this deducted amounts is not getting credited back in my personal loan account, stop the automatic ivl finance cmp deduction, and give return back the money is deducted, or credit that in my personal loan account properly, looking forward to hearing back from you as soon as possible. Truly hariprasath. S mob:[protected] p. S pdf password is my account number: [protected]
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Please kindly deactivate my ivl finances account I have already repayment the amount of rupees 1633 including all charges on 10th of this month

IndiaBulls Customer Care's response, Aug 22, 2021
Verified Support
Dear Mujahid,

We have shared a resolution/update on your mail. For further queries/concerns kindly write back to us.
Dear Customer,

Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

Parul, Team Dhani
IndiaBulls Customer Care's response, Aug 19, 2021
Verified Support
We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Parul, Team Dhani

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