IndiaBulls — Indiabulls charged extra charges and penalties ,They are demanding extra money from me as penalty and charges.

Address: Warje Pune Maharashtra 411058

My Name Is. : Pankaj Ravindra Vende

Personal Loan Account No. IPERMUM01050362

with Indiabulls Vidya Vihar Road Branch.

I had taken personal loan from indiabulls dhani app on dated 10/04/2018 in the name of Pankaj Ravindra Vende.

I received personal loan amount Rs.62, 000/- from indiabulls for tenure 4 years rate of interest @ 26% & my monthly EMI will be 2091/- and emi payment monthly date will be 2nd of every month as per statement given below.

Loan Amount (INR) 62000.00
EMI (INR) 2091.00
Tenure (Months) 48
EMI due date (Day of each Month) 2
Rate (%) 26.00
Processing charges (INR) 1097.00
Agreement Stamp Duty (INR) 700.00
Current month EMI (INR) 972.00

Indiabulls are not deducted my loan emi ecs on time from my bank account on date after 2nd july 2018 inform to indiabulls staff, customer care for reminder of my ECS deduction.

Then indiabulls staff and customer care both peoples are told me that they have some problem in their system they provide me their indiabulls official account number of axis bank and told me to trf the emi amount in the same account number.

Indiabulls repeat same mistake again in then again i call to indiabulls executive and they told me the same thing trf emi in the same account.
After that indiabulls told me that we have some major problem in our system so if you want to avoid charges and penalty you trf your emi amount 2091/- every month 2nd date directly in our indiabulls axis bank account and share me screenshot then i we will update in our system and will not charge any charges to you.

after that i follow the same system every month 2nd date i trf my loan emi amount Rs.2091/- in indiabulls account and share screenshot to their executive on whatsapp.

I had done every things as per indiabulls says all emi paid on time but thereafter indiabulls charge me from April 2018 to July 2020 they charges me Rs.19, 000/- as charges and late fees penalties as late payment and emi bounce charges. When i am going to ask then they are forcing me to pay that penalty when i told indiabulls that i will not pay because i paid all emi on date and time then indiabulls told me if i am not paid emi then they filed criminal case against me. They are demanding extra money from me as penalty and charges.

I attached herewith all payment proof as a screenshots for your reference.

Thanking You,
Yours faithfully,
Pankaj R Vende.